Privacy Policy
Last updated: May 2026
At Focus Travels, your privacy matters. This policy explains what personal information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you use our website or enquire about a tour, we may collect the following information: your name, email address, phone number, travel preferences, and any other details you voluntarily provide via our contact or enquiry forms. We may also collect non-personal data such as browser type, IP address, pages visited, and time spent on the site through standard server logs and analytics tools.
2. How We Use Your Information
We use the information you provide to respond to enquiries, prepare personalised tour quotes, process bookings, send booking confirmations and travel documentation, and communicate relevant updates about your trip. If you have subscribed to our newsletter, we will send you travel guides, destination highlights, and occasional promotional offers. You may unsubscribe at any time.
3. Data Sharing
Focus Travels does not sell, rent, or trade your personal data to third parties. We may share necessary information with hotels, transport providers, local guides, and other service partners strictly for the purpose of fulfilling your booking. These partners are required to handle your data in accordance with applicable privacy laws. We may also disclose information where required by law or to protect the rights and safety of Focus Travels and its customers.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.
5. Data Security
We take reasonable technical and organisational precautions to protect your personal data from unauthorised access, loss, or misuse. All information transmitted via our contact forms is encrypted using industry-standard protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Booking-related records may be retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your data at any time, subject to our legal obligations.
7. Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you. You may also object to or restrict certain processing of your data, or request that we transfer your data to another organisation. To exercise any of these rights, please contact us at focus@focustravels.co.in. We will respond to your request within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. Focus Travels is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.